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Frequently Asked Questions
Everything you might want to know about our Dubai abayas: sizing, made to measure, delivery and care. Still unsure? Message us on WhatsApp.
The Abaya
Where are your abayas made?
Every Rima Atelier abaya is designed and made to order in Dubai, United Arab Emirates. Each one is open-front with a matching chiffon shayla and wide cuffed sleeves.
What is included with each abaya?
Every piece is open-front with a matching chiffon shayla and wide cuffed sleeves. Light, and easy to wear.
Size & Fit
How do I choose my size?
Our abayas are open-front, so the body sits relaxed and the length is what makes it look made for you. Use the size guide, or simply send us your height and we will suggest a size.
Do you offer made to measure?
Yes, and it is free of charge. Choose Made to Measure on any abaya and add your measurements, or share them with us on WhatsApp. Made to order pieces take 5 to 10 days and are final sale.
Orders & Delivery
How long will my order take?
Each abaya is made to order in Dubai and tailored according to the options you select. Please allow 5 to 10 days for your piece to be prepared, then delivery is added on top. You will receive tracking once it ships.
Do you ship internationally?
Yes. Delivery within the UAE is complimentary. International shipping is calculated at checkout by destination and weight, and takes 5 to 10 business days. International orders are exclusive of destination customs duty and VAT, which are the responsibility of the recipient.
Which payment methods do you accept?
We accept major cards and Apple Pay, with cash on delivery available in the UAE. Prices are shown in AED, inclusive of tax.
Care & Returns
What is your returns policy?
Exchange for sizing only, and no returns once worn. Made to measure pieces are final sale. If a piece arrives damaged, message us within 48 hours and we will make it right.
How do I care for my abaya?
We recommend washing at specialist cleaners to keep the fabric and embroidery at their best.
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